Last Updated: May 2026

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Welcome to Longev ("Longev", "we", "our", or "us"). These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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1. Eligibility

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To purchase products from Longev, you must be at least 18 years of age and legally capable of entering into a binding agreement.

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By placing an order, you confirm that you satisfy these requirements and that your purchase complies with all applicable laws and regulations.

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2. Research Use Only

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All products supplied by Longev are sold strictly as Research Use Only (RUO) materials.

Our products:

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• Are intended exclusively for legitimate laboratory research.

• Are not medicines, therapeutic goods, foods, cosmetics, or veterinary products.

• Are not intended for human consumption, clinical use, or diagnostic purposes.

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Longev does not make any therapeutic, medical, or health-related claims regarding its products.

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By purchasing from us, you agree to use our products only for lawful research purposes and in accordance with all applicable laws and institutional requirements.

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3. Orders & Payment

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All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including where:

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• Payment cannot be successfully processed.

• Product availability changes.

• We reasonably believe an order may breach applicable laws or these Terms.

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Ownership of products transfers once payment has been received in full and the order has been dispatched.

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4. Shipping & Delivery

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Orders are dispatched from Australia using tracked domestic shipping.

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Estimated delivery timeframes are provided as a guide only and are not guaranteed.

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Longev is not responsible for shipping delays caused by circumstances beyond our reasonable control, including courier delays, weather events, or other disruptions affecting transport services.

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Further information is available in our Shipping Policy.

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5. Replacements & Returns

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Our Replacement Policy forms part of these Terms of Service.

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If your order arrives damaged, incorrect, or has a verified quality issue, please contact us within 14 days of delivery so we can assess your request.

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Due to the nature of Research Use Only materials, we do not accept returns or provide refunds for change-of-mind purchases.

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6. Limitation of Liability

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To the maximum extent permitted by applicable law:

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• Longev accepts no liability for any loss, damage, expense, or injury arising directly or indirectly from the purchase, handling, storage, or use of our products.

• Customers assume full responsibility for ensuring products are used only for their intended Research Use Only purpose.

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You agree to indemnify and hold Longev, its directors, employees, and affiliates harmless against any claims, liabilities, losses, or expenses arising from misuse of our products or breach of these Terms.

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Nothing in these Terms excludes any rights that cannot lawfully be excluded under Australian Consumer Law.

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7. Intellectual Property

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All content available on this website—including text, graphics, branding, product descriptions, logos, images, and website design—is the property of Longev unless otherwise stated.

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No content may be copied, reproduced, distributed, or used without our prior written permission.

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8. Privacy

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Your privacy is important to us.

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Our collection, use, and storage of personal information is governed by our Privacy Policy, which forms part of these Terms of Service.

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9. Changes to These Terms

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Longev may update these Terms of Service from time to time.

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Any amendments will become effective immediately upon publication on this website unless otherwise stated. Continued use of our website following any changes constitutes acceptance of the updated Terms.

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10. Contact Us

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For questions about these Terms, please contact us at:

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Longev Peptides
526/368 Sussex St, Sydney NSW 2000, Australia

hello@longevpeptides.com